About Baystate Health

Baystate Health is a not-for-profit, integrated healthcare system serving over 800,000 people throughout western New England.

doctor saadat listening to a patient's heartbeat in hospital bed
doctor saadat listening to a patient's heartbeat in hospital bed
hospital transport staff wheeling patient in wheelchair down hallway

Our Mission, Vision, and Values

Our Mission
We deliver compassionate, quality and accessible care ─ advancing our communities' health for all.

Our Vision
A pillar of our community. Rooted here, serving here, and helping generations thrive here.

Our Values
Courage │ Accountability │ Respect │Agility │ Teamwork

Who We Are

With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years.

Fast Facts
baystate medical center springfield ma

Annual Impact at a Glance

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1.8 Mil Over 1.8 million outpatient visits
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221,660 Over 221,660 emergency visits
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37,000 More than 37,000 surgeries performed
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4,685 Babies born at Baystate Health hosptials

Academic Innovation

As an integrated academic health system, the advancement of knowledge is a major component of our work. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers, including approximately 800 medical students, residents, and fellows; nearly 1,200 nursing students and residents; and more than 400 allied health students each year. Together, these programs help prepare much of our region's healthcare workforce to meet patients' needs for years to come.

Strengthening Our Communities

At Baystate Health, our commitment extends beyond the walls of our hospitals and medical practices. Through community partnerships, health improvement initiatives, workforce development programs, and investments that address the social factors influencing health, we work to strengthen the well-being of the communities we serve. Learn more about how we're making a difference across Western Massachusetts through our Community Impact efforts.

Our Workforce

With a workforce of nearly 13,000 team members, Baystate Health is one of western Massachusetts’ strongest economic engines. With more than 900 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.

The breadth of experience and perspectives within our workforce enables us to meet our community’s needs with cultural competence and compassion. We are committed to fostering an environment where both employees and patients feel respected and supported. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare.

Building the Future of Healthcare in Western Massachusetts

For more than 140 years, Baystate Health has grown alongside the communities of Western Massachusetts, evolving from a single hospital into an integrated healthcare system dedicated to improving lives. Learn how our legacy of care, commitment to innovation, and focus on the future are helping us meet the evolving needs of our region.

 

nursing colleagues standing side by side in a hospital hallway wearing masks

You Belong at Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and employees. It means we are more than just an organization–we are a community, where you belong. Learn about careers at Baystate Health.

a toddler in a hospital johnnie playing with toys

Help Promote Quality and Compassionate Healthcare Today and Into the Future

With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.

Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond.

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