Baystate Health Leadership Baystate Health is a not-for-profit, integrated healthcare system serving over 800,000 people throughout western New England. We have been providing skilled and compassionate healthcare in the Pioneer Valley for more than 140 years. Learn more about our leadership and mission. A Message from Dr. Mark Keroack, President & CEO Thank you for trusting us with your care. We strive to keep you safe and comfortable while providing you with the highest quality care possible. We know that you are an important part of the healthcare team. As a Baystate Health patient, you will have the support of the entire team every step of the way. We encourage you and your family to actively participate by asking us questions and expressing your needs and concerns. Our focus is your care and well-being— what matters to you, matters to us. It is a privilege to care for you. We wish you the best on your journey to physical and emotional well-being. Baystate Health Leadership Includes: President's Cabinet Leadership Team Board of Trustees Baystate Health Foundation Board of Trustees