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Closure Alert

Our practices located at 300 Carew Street in Springfield are closed due to water damage. High Street Health Center also remains closed due to a broken water pipe. Virtual care/telehealth remain available. Please click read more for updates on closures.

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Patients & Visitors

hospital transport staff wheeling patient in wheelchair down hallway
hospital transport staff wheeling patient in wheelchair down hallway

Welcome to Baystate Health

We believe in creating an environment that treats you with dignity, treats you as an individual and respects your privacy.

Your stay should be as pleasant and productive as possible. We hope the information on these pages will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.

Care Options and Appointments

We offer a full range of medical services along with flexible care options including:

  • Primary care
  • Convenient care (urgent care)
  • Emergency care

To make an appointment, sign in to the MyBaystate patient portal or search for a provider or location.

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Your Health Record, the Way You Want it

With MyBaystate, you can easily manage your health record and schedule appointments, message your providers, and refill prescriptions.

Get Started

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Find a Provider

We offer primary care and medical specialties for children and adults through a network of more than 80 practices across western MA.
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