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At Baystate Health, we are compelled to be a force for good. Learn about our compassionate care, top-rated services and hospitals, and life-saving care at the region's only level 1 trauma center.

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About Baystate Health

Baystate Health is a not-for-profit, integrated healthcare system serving over 800,000 people throughout western New England.


With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years.

Our facilities and services include:


Our mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.

Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond.

about baystate health

Facts & Figures

With a workforce of nearly 13,000 team members, Baystate Health is one of western Massachusetts’ strongest economic engines. With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.

Our typical annual impact includes:

  • Over 1.8 million outpatient visits, including comprehensive sick and preventive care
  • Over 180,000 emergency visits
  • More than 37,000 surgeries performed
  • More than 4,000 babies born at Baystate Health hospitals
  • Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students


As an integrated academic health system, the advancement of knowledge is a major component of our mission. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers – preparing much of our region’s health care workforce to meet patients’ needs for years to come.


In service of our mission, we work to bring healthcare out of the hospital and into the community. We serve our local community through our many health initiatives, including:

  • Supporting community-based organizations
  • Developing programs that help prepare our young people for future success
  • Advancing early interventions in wellness and nutrition


The diversity of our workforce allows us to meet our community’s needs with cultural competence and compassion. We’re committed to creating an inclusive environment for both employees and patients. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare.

Find a Location Near You

We offer comprehensive healthcare across western Massachusetts.

Select Location types
  • emergency
  • hospital
  • imaging
  • laboratory
  • primary-care
  • urgent-care

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