About Baystate Health

Facts & Figures

With a workforce of nearly 13,000 team members, Baystate Health is one of western Massachusetts’ strongest economic engines. With more than 900 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.

Our typical annual impact includes:

• Over 1.8 million outpatient visits, including comprehensive sick and preventive care
• Over 200,000 emergency visits
• More than 37,000 surgeries performed
• More than 4,600 babies born at Baystate Health hospitals
• Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students

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Academic Innovation

As an integrated academic health system, the advancement of knowledge is a major component of our work. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers – preparing much of our region’s health care workforce to meet patients’ needs for years to come.

Community Programs

We work to bring healthcare out of the hospital and into the community. We serve our local community through our many health initiatives, including:

• Supporting community-based organizations
• Developing programs that help prepare our young people for future success
• Advancing early interventions in wellness and nutrition

Our Inclusive Workforce

The breadth of experience and perspectives within our workforce enables us to meet our community’s needs with cultural competence and compassion. We are committed to fostering an environment where both employees and patients feel respected and supported. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare.