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Nationally recognized for quality, safety, and service

An 89-bed community hospital, rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities. BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

Baystate Franklin Medical Center

Baystate Franklin

Office Information

164 High Street
Greenfield, MA 01301
Office Phone: 413-773-0211

Baystate Franklin Medical Center (BFMC) is an 89-bed community hospital, rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities. As a member of Baystate Health, BFMC is directly affiliated with Baystate Medical Center in Springfield — the regional campus of the University of Massachusetts Medical School - Baystate.

Fast Facts

  • More than 200 physicians on active and courtesy staff
  • More than 27,000 Emergency Department visits annually
  • 500 babies delivered each year in The Birthplace – a progressive, midwife-driven service.
  • Training site for Baystate Medical Center’s residents in emergency medicine, surgery, and obstetrics.
  • Franklin Medical Center joined Baystate Health as Baystate Franklin Medical Center in 1986.

Community Health Needs Assessment

Each year, a consultant team researches the social and economic factors that impact health in BFMC's service area. Download the 2016 report to learn more.

Patients and Visitors

To find out specific information about what to expect during your stay at the hospital, see Patients and Visitors or download our printable Patient Guide.

Parking

Free parking is available at the hospital and medical buildings 24 hours a day/7 days a week for all patients and visitors. For more information, download the map (pdf) of our facilities and parking.

Café Services

Full service cafeteria on the ground level of the hospital.

Gift Shop

Baystate Franklin Auxiliary Gift Shop

Location: High Street entrance, first floor
Hours: Monday – Thursday, 9 am to 7 pm
Friday, 9 am to 4 pm
Saturday, 11:30 am to 3 pm
Sunday, 12:30 pm to 3:30 pm
Phone: 413-773-2294

Proceeds raised by the Auxiliary — through the gift shop and special sales in the main lobby — go to fund services and equipment for Baystate Franklin Medical Center.