Baystate Franklin Medical Center (BFMC) is a 89-bed community hospital, rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities. As a member of Baystate Health, BFMC is directly affiliated with Baystate Medical Center in Springfield — the regional campus of the University of Massachusetts Medical School - Baystate.
Fast Facts
- More than 200 physicians on active and courtesy staff
- More than 27,000 Emergency Department visits annually
- 500 babies delivered each year in The Birthplace – a progressive, midwife-driven service.
- Training site for Baystate Medical Center’s residents in emergency medicine, surgery, and obstetrics.
- Franklin Medical Center joined Baystate Health as Baystate Franklin Medical Center in 1986.
Special Designations
Our awards and accreditations affirm that we have achieved both regional and national recognition for quality, safety, and service excellence.
Patients and Visitors
To find out specific information about what to expect during your stay at the hospital, see Patients and Visitors or download our printable Patient Guide.
Parking
Free parking is available at the hospital and medical buildings 24 hours a day/7 days a week for all patients and visitors. For more information, download the BFMC map of our facilities and parking.
Café Services
Full service cafeteria on the ground level of the hospital.
Gift Shop
Baystate Franklin Auxiliary Gift Shop
Location: High Street entrance, first floor
Hours: Monday – Thursday, 9 am to 7 pm
Friday, 9 am to 4 pm
Saturday, 11:30 am to 3 pm
Sunday, 12:30 pm to 3:30 pm
Phone: 413-773-2294
Proceeds raised by the Auxiliary — through the gift shop and special sales in the main lobby — go to fund services and equipment for Baystate Franklin Medical Center.