For Healthcare Professionals

Baystate Health supports area healthcare providers. Learn how to refer patients, access our EMR, get continuing education, or advance your career with us.

nursing colleagues standing side by side in a hospital hallway wearing masks
nursing colleagues standing side by side in a hospital hallway wearing masks

Resources for Baystate Health and Community Providers

Whether you have a patient who needs the high-quality specialty care available at Baystate Health or you are interested in joining our team, we’re here to help you.

Get Help From Our Physician Liaison Team

The fastest and easiest way for providers in our area to work with our team is by reaching out to our Physician Liaison team. These experienced professionals work closely with providers throughout our region. They are available to help connect you with the variety of specialists at Baystate Medical Practices and to help streamline the referral process for you. We can help you with many activities, such as:

  • Gaining access to our electronic medical record (EMR)
  • Referring your patients for specialty care
  • Requesting clinical advice or opinions
  • Meeting providers and learning about the specialties across our healthcare system

Email our Physician Liaison team about your request, or learn more about the Physician Liaison team.

Refer a Patient to Us

We work with referring providers in the communities we serve to make the patient referral process as smooth and easy as possible. Find out how you can refer a patient to our team.

Find a Provider

We make it easy for you to find a specialist within the Baystate Health network when your patient needs a referral. Our Find a Provider search lets you narrow your search by:

  • Location
  • Specialty
  • Availability of virtual visits
  • Affiliated Baystate Health hospital
  • Whether the provider is accepting new patients
  • Language(s) the provider speaks

Find the right Baystate Health provider for your patient.

Access Our EMR

If you have referred a patient to us and want to view that patient’s information, log in to our EMR. You will need your ID and password to log in.

If you need to get access to our EMR, email our Physician Liaison team to request an ID and password. To facilitate your request, please include the following information in your email:

  • Your name
  • Your title
  • Preferred contact information
  • The practice you’re affiliated with
  • Why you need access to our EMR

Regional Patient Transfer Service

If your patient requires specialty care from our team, we can help you arrange patient transfers or direct admissions from area hospitals or community providers. Get started with our patient transfer system.

Provider Verification

Outside organizations may request verification of providers in good standing that are on staff at Baystate Medical Center, Baystate Franklin Medical Center and Baystate Mary Lane Outpatient Center.

Included in the verification will be the ability to print a verification letter on Baystate Health letterhead, with your facility name, your address and our signature. To obtain this letter, click on the provider's name.

Testing and Diagnostic Expertise

We’re partnering with Labcorp to provide outpatient laboratory services. The extensive testing options and testing results mean you can have the information your patients need for accurate diagnoses and informed treatment plans. Learn more about Labcorp services

Search Careers at Baystate Health

We are glad you’re interested in a career with us. We depend on skilled, professional providers like you to care for our patients. Choose from the following career options:

Continuing Medical Education (CME) and Clinical Education

We are an accredited provider of continuing education programs for providers. Learn more about our continuing education options and accreditations.

We offer a number of seminar and rounds opportunities, such as medical/surgical grand rounds, obstetrics and gynecology (OBGYN) grand rounds, etc. Access our seminar and rounds schedule.

Join Our Physician Hospital Organization (PHO)

Whether you’re new to the western Massachusetts market or you just want to partner with other providers to coordinate care and improve your reimbursement rates, Baycare Health Partners is here to help.

We negotiate on our members’ behalf with payers and managed-care companies. We also offer quality initiatives and risk contracts to our members.

Discover the many benefits of joining Baycare Health Partners.

Medical Staff Services Office

If you are part of the Baystate Health medical staff, our Medical Staff Services Office team members are here to support you. We can help with questions or requests regarding:

  • Changes of address
  • Controlled substances information
  • License renewals
  • Orientation
  • Privileges information
  • Security and badges
  • Training
  • And more

Explore your options with the Medical Staff Services Office.

Contact the Physician Liaison Team

Reach out with questions about referrals, clinical consultations, EMR access, and more. 

Our Advanced Practice Providers

Our advanced practice providers (APPs) are an important part of our medical staff and play a key role in providing high-quality health care to the patients we serve in western Massachusetts.

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