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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Prehospital & Disaster Medicine

Contact Prehospital & Disaster Medicine

413-794-3344

The Prehospital and Disaster Medicine Division is comprised of numerous out-of-hospital subject matter experts. We strive to be the primary resource for Baystate Health affiliated police, fire, EMS and dispatch services in western MA.

We work hard to integrate patient care between our out-of-hospital partners and the Baystate Health System. We have decades of experience and expertise in disaster medicine, fire-based EMS, interfacility transport, air/ground critical care transport, education, quality improvement, dispatch, mobile-integrated healthcare, and public health emergencies.

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