Support Services
Related Resources
We're Here to Help
We understand that coping with illness can be overwhelming for you and your family. Every situation has its unique challenges, and we are here to help you with grief/bereavement support, counseling through difficult medical decisions, finding trustworthy health information, and more.
Social Services
If you or your family have challenges resulting from, or impacting, your medical illness or medical trauma, the Social Work department is here to assist. We can help you with adjusting to illness or injury, dealing with family and interpersonal stressors, and more. Please speak with your nurse or physician to request our support.
In addition to 24-hour a day, 7-days a week coverage and Emergency Department support for patients and families, we offer services in the following areas.
Counseling Interventions and Referrals for:
- Adoption
- Child and elder abuse
- Domestic violence
- Drug and alcohol abuse
- High-risk newborns
- Homelessness
- Family & interpersonal conflict
- Bereavement
- Anxiety
- Depression
- Other mental health concerns
For financial and insurance concerns: call Patient Accounting: 413-794-9999
Online Caregiver Communities
Lotsa Helping Hands is a free web community where you can create a secure site for family, friends, and loved ones to provide support during a medical crisis. You can easily create a private group calendar to help coordinate activities among volunteers including meal delivery, rides, and bedside support. Lotsa Helping Hands is the perfect scheduling tool to help caregivers organize helpers for patients facing long-term or chronic illness.

Need Reliable Health Information?
Support Groups
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Feb 1911 am - 1 pm Remote
Expressive Writing through Cancer
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Feb 2611 am - 12:30 pm Remote
Breast Cancer Support Group
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Mar 0511 am - 12:30 pm Remote
General Cancer Support Group
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Mar 125 pm - 6:30 pm Remote
Partners in Caregiving
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Mar 1911 am - 1 pm Remote
Expressive Writing through Cancer
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Mar 2611 am - 12:30 pm Remote
Breast Cancer Support Group
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Apr 0211 am - 12:30 pm Remote
General Cancer Support Group
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Apr 095 pm - 6:30 pm Remote
Partners in Caregiving
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Apr 1611 am - 1 pm Remote
Expressive Writing through Cancer
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Apr 2311 am - 12:30 pm Remote
Breast Cancer Support Group
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