Support Services
Related Resources
We're Here to Help
We understand that coping with illness can be overwhelming for you and your family. Every situation has its unique challenges, and we are here to help you with grief/bereavement support, counseling through difficult medical decisions, finding trustworthy health information, and more.
Social Services
If you or your family have challenges resulting from, or impacting, your medical illness or medical trauma, the Social Work department is here to assist. We can help you with adjusting to illness or injury, dealing with family and interpersonal stressors, and more. Please speak with your nurse or physician to request our support.
In addition to 24-hour a day, 7-days a week coverage and Emergency Department support for patients and families, we offer services in the following areas.
Counseling Interventions and Referrals for:
- Adoption
- Child and elder abuse
- Domestic violence
- Drug and alcohol abuse
- High-risk newborns
- Homelessness
- Family & interpersonal conflict
- Bereavement
- Anxiety
- Depression
- Other mental health concerns
For financial and insurance concerns: call Patient Accounting: 413-794-9999
Online Caregiver Communities
Lotsa Helping Hands is a free web community where you can create a secure site for family, friends, and loved ones to provide support during a medical crisis. You can easily create a private group calendar to help coordinate activities among volunteers including meal delivery, rides, and bedside support. Lotsa Helping Hands is the perfect scheduling tool to help caregivers organize helpers for patients facing long-term or chronic illness.
Need Reliable Health Information?
Support Groups
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Oct 173:30 pm - 4:30 pm In-Person
Thrive with COPD: Join our Empowering Support Group
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Nov 2111 am - 12 pm Remote
Weight Loss Surgery Support Group
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Nov 213:30 pm - 4:30 pm In-Person
Thrive with COPD: Join our Empowering Support Group
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Dec 0411 am - 12 pm In-Person
Weight Loss Surgery Support Group
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Dec 116 pm - 7 pm Remote
Weight Loss Surgery Support Group
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Dec 193:30 pm - 4:30 pm In-Person
Thrive with COPD: Join our Empowering Support Group
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