Community Health Needs Assessments
Baystate Health is required to conduct a Community Health Needs Assessment (CHNA) and develop implementation strategies every three years. In addition, hospitals are required to submit annual Community Benefits reports to the MA Office of the Attorney General.
CHNA Feedback or Requests
To submit comments on our latest CHNA reports or request a hard copy of a full CHNA or At-A-Glance report, please email us.
Community Health Needs Assessments (CHNA)
Full 2022 Reports:
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Noble Hospital
- Baystate Wing Hospital
Strategic Implementation Plans (2023 - 2025):
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital
- Baystate Noble Hospital
Community Benefit Reports
View our hospitals' 2023 Community Benefit Reports as filed with the MA Office of the Attorney General:
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital
- Baystate Noble Hospital
Other Resources
Capacity Building Workshops

Designing a Program for Impact
In this workshop, viewers will learn more about the basics of program design from conception to implementation. The importance of considering policy, systems and environmental (PSE) changes when designing programs is also discussed.

A Deeper Dive Into the Social Determinants of Health
This session will provide a deeper overview of the MA Department of Public Health SDoH focus areas selected by each hospital and provide examples of mid to upstream initiatives in these areas. Then participants will break into small groups based on each social determinant prioritized for your hospital service area. Baystate staff and community advisors will explain why each focus area was chosen and what kinds of systemic change goals and strategies they will be looking for in the application review process.

Designing for Policy, Systems and Environmental Change (PSE)
This workshop will delve into the world of “PSE” and explore how to focus on upstream and midstream strategies to achieve health equity.

Building Successful Partnerships for Health Equity
In this workshop, seasoned coalition conveners from Communities That Care will discuss how to build authentic, effective relationships with partners to achieve bold health equity goals.

Tips for Writing an Effective Grant Proposal
This workshops is designed to help people understand instructions and terminology, how to write with clarity and tailor writing to funder/reviewers, and the importance of, and how to, visually communicate a program and expected outcomes through a logic model.

Overview of Evaluation Methods: From Logic Models to Measuring Outcomes
Building on the pre-recorded session Tips for Writing an Effective Grant Proposal, this workshop will help you craft logic models and develop appropriate success measures for your proposal.

Helpful Websites for Evidence-Informed Programs
Designed for beginners, this workshop will help you document community need and plan evidence-informed programs. We will look at helpful websites to locate information on local demographic trends, health needs, and community organizations.

Cultural Humility: The Basics
This 1-hour introductory workshop provides a foundation for participants to gain a basic understanding and history of Cultural Humility and its four tenets.

Cultural Humility in Action
This workshop will build on the pre-recorded introductory Cultural Humility workshop. Learn about local organizations that are modeling cultural humility internally — among staff, board and leadership — as well as in their programmatic work with external stakeholders.
Community Benefit Reports
2021
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital
- Baystate Noble Hospital
2020
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital
- Baystate Noble Hospital
2019
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital
- Baystate Noble Hospital
2018
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital
- Baystate Noble Hospital
CHNA Reports
2019
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital
- Baystate Noble Hospital
2016
- Baystate Medical Center
- Baystate Franklin Medical Center
- Franklin County Elder Report
- Baystate Mary Lane Hospital (known as Baystate Mary Lane Outpatient Center as of 9/10/16)
- Baystate Wing Hospital
- Baystate Noble Hospital
2013
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Mary Lane Hospital (known as Baystate Mary Lane Outpatient Center as of 9/10/16)
- Baystate Wing Hospital
- Baystate Noble Hospital
Strategic Implementation Plans
2020 - 2022
- Baystate Medical Center (Appendix)
- Baystate Franklin Medical Center (Appendix)
- Baystate Wing Hospital (Appendix)
- Baystate Noble Hospital (Appendix)
2017 - 2020
- Baystate Medical Center
- Baystate Franklin Medical Center
- Baystate Wing Hospital and Baystate Mary Lane Outpatient Center
- Baystate Noble Hospital
2013-2016
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