Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.
Our yearly digital publication featuring the past year's highlights, activities, mission, and financial performance. View the Baystate Health Annual Report here.
Baystate Medical Center Nursing Report
This report highlights the achievements of Baystate Medical Center nurses and their continued focus and commitment to safety, quality, patient experience, and value. Read the Nursing Report here.
Baystate Medical Practices Annual Report
Featuring the yearly focus, activities, milestones, and highlights for our medical practices. Of particular note is our new affiliation with UMass Medical School. View the Annual Report here.
Baystate Health Patient and Family Advisory Council (PFAC) Annual Reports
The Baystate Health Patient and Family Advisory Councils (PFAC) provide a forum for patients and families to collaborate as partners in concert with the health care team. Council members share and bring their unique perspectives of the health care experiences provided at Baystate. Learn more and read the annual reports.
Baystate Health Foundation Annual Report
View the Foundation Annual Report.