Wellness on Wheels

On a mission to change the way healthcare is delivered

Wellness on Wheels: The WOW Bus

A Community-centered approach to healthcare

Wellness on Wheels — the WOW Bus — travels to communities in and around Springfield providing free or low-cost screenings, health education, and counseling. The Bus meets them where they live and work, connecting with the community by:

  • Offering preventive medicine
  • Teaching classes
  • Serving as a COVID-19 mobile unit

We bring preventive care to the community, along with a classroom on wheels that educates the next generation of medical professionals. Operated by Baystate Medical Center, we're part of Baystate Health and supported by funding from TD Bank’s Ready Commitment.

 

For the people, by the people

To drive how we design and carry out the programs and services we offer on the WOW Bus, our community committee created the following guidelines:

  • Do not dictate to the community, so it does not lead to mistrust.
  • Use a social justice and equity lens.
  • Engage the community in health services. Just because the WOW Bus is present does not mean community residents will engage with it.
  • Start by building relationships—by meeting individuals where they are—to be community-centered and based on mutual respect, trust, and transparency.
  • Include linkage to care and other needed community resources and services. (Add follow up and keep resources updated)
  • Strategies should build on community or population strengths and assets.

Everyone on the WOW Bus — students, faculty, providers, volunteers — goes through an orientation that connects them with our community engagement approach and the community-centered model of care we provide.

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Want to contact the WOW Bus?

Email the WOW Bus Call the WOW Bus

The WOW Bus Team

Adrianne Seiler

MD, VP & Chief of Clinical Integration
Provides direct oversight to the WOW Bus strategic planning

Kelly Lamas, MPH, Mobile Health Equity Manager

Oversees the WOW bus operations, leads and implements strategy on community partnerships, outreach and student education, oversees communication with community partners, academic institutions and marketing.

Pedro Vega

WOW Bus driver

WOW Bus community committee members

Areliz Barbosa, BS, CCHW

Areliz Barbosa BS, CCHW

“I joined the WOW Bus Community Committee to help collaborate and improve access to care to our community members. I believe there is no better way to serve our communities but to meet people where they're at.

Action speaks louder than words — people don't care how much others know until they see how much people care. It’s about showing up and serving people where they're at.”

Lisa Clinton

Lisa Clinton

“There is a true need for mobile healthcare in western MA to increase access and improve health outcomes and is key to reducing health disparities.

My years of work in health promotion and disease prevention, community planning and organization are meaningful contributions to bringing the WOW Bus to life as I work collectively and tirelessly to promote, protect, and restore public health.”

Lara Quiles, MSW, LCSW

Lara Quiles

“As a social worker, it is important for me to remain involved with the community while advocating for equality and access to care for the population that I serve.

The WOW Bus gives me the space to implement and share these tools with others.”

WOW Bus Community Partners

Our community partners guide the work we do by keeping us informed of their communities' health priorities and letting us know how we can complement the work they’re doing.

Martin Luther King Jr. Family Services

MLK Jr Family Services logo

Located in Springfield's Mason Square neighborhood, MLK Jr. Family Services offers programs for after-school literacy, teen leadership, college readiness, violence prevention, public health and nutrition services. This includes an emergency food pantry.

New North Citizens Council

New North Citizens Council logo

Pynchon Townhomes and Edgewater Towers (with Peabody Property Management) are located in Springfield's Brightwood neighborhood. NCCC provides comprehensive family and social service programs, such as community advocacy, child care, health services, and disability services.

Springfield Housing Authority (3 Locations)

Springfield Housing Authority logo

The Springfield Housing Authority (SHA) manages Stephen J Collins Apartments in Saab Court, Moxon Apartments in Indian Orchard, Riverview Apartments in Brightwood. SHA provides affordable housing to a broad range of people, including senior citizens, individuals, families, and persons with disabilities. They offer programs to promote economic self-sufficiency among residents.

Square One (2 Locations)

Square One logo

Square One includes a preschool in the Mason Square neighborhood, and the Mobile Food Market (with Food Bank of Western Massachusetts) in Springfield's South End. Square One’s programs include early education and care, home-based care settings, out of school time care for elementary school age children, and parent education, support and training programs.

Learn more about the WOW Bus

Current WOW Bus Services

These are the services we currently offer on the WOW Bus:

  • Blood pressure screenings and education and resources related to blood pressure control and prevention
  • COVID test kit distribution (Only available in Springfield as tests provided by Springfield Department of Health and Human Services)
  • Breast cancer screening assessment questions
  • Prediabetes and risk for type 2 diabetes
  • Narcan
  • HIP
  • 413Cares
  • BH primary care and patient portal
  • Mammograms
The WOW Bus schedule

May 2024

Wednesday, May 1

Seniority House
307 Chestnut St
9:30A-12:30P

Friday, May 3

Riverview Apts
82 Division St
12P-2P

Wednesday, May 8

Greenfield Housing Authority: Oak Courts
7 Oak Courts, Greenfield
12-3P

FCCMP: 2nd Congregational Church
16 Court Sq, Greenfield
4-6P

Thursday, May 9

Independence House
1475 Roosevelt Ave, Spfld
11:30A-2P

Monday, May 13

Hillside/Highland Villages
17 Convent Hill Rd, Ware
1-3:30P

Wednesday, May 15

Seniority House
307 Chestnut St
9:30A-12:30P

Thursday, May 16

MLK Food Pantry
3 Rutland St
8-11A

Moxon Apartments
29 Moxon St, Indian Orchard
12-2P

Sunday, May 19

Wheeling for Healing: Ride, Walk, Run for Cancer Care Center
Yankee Candle Village
8a-1p

Monday, May 20

Westfield Food Pantry: Mobile Kitchen at First Congregational Church
18 Broad St, Westfield
11:45A-1:30P

Tuesday, May 21

WMass Mobile FoodBank
United Church of Ware
12-2:30P

Wednesday, May 22

Riverview Apts
82 Division St
9A-12P

Sullivan Apts
160 Nursery St
1-3P

Thursday, May 23

Orange Food Pantry
Armory Parking Lot
135 E. Main St, Orange
10:45A-2P

FCCMP: Trinitarian Church
147 Main St, Northfield
4-6P

Tuesday, May 28

Migrant Farm Worker’s Clinic
292 College Highway, Southwick (Farm workers only)
4-8P

Farmers Market at Forest Park
200 Trafton Rd, Springfield
12:30-3:30P

Wednesday, May 29

Edgewater Towers
101 Lowell St., Springfield
1-3:30P

Bringing students to their patients

Going into neighborhoods to learn firsthand about the social, economic, political, and community factors that influence health helps students in health professions see themselves as community partners.

This approach changes everything about how we teach.

  • Where we teach β€” onsite, in the neighborhood
  • What we teach β€” the social, economic, political, and community factors that influence health
  • Who will teach β€” neighborhood volunteers who live, work, play, pray and age in the community will be trained to be health educators on the WOW Bus

We’re educating the next generation of health professionals to be community partners who can effectively address health inequities. The WOW Bus aims to increase student engagement with the community, to help them better:

  • Recognize the community as a unit of care
  • Learn the culture, history and social systems of a community
  • Establish partnerships based on mutual respect, trust, and transparency
  • Use community health data and the community voice to drive programs, policies, and practice
  • Implement advocacy skills to address health inequities

Students in pharmacy, social work, medicine, nursing, and more regularly train on the WOW Bus.

Western New England University logo

Westfield State University logo

University of Massachusetts Medical School logo

Thank you for working with such love alongside of us to have a positive impact on the health of our neighbors.
Jose L. Claudio, COO, New North Citizens Council
MarchesePuertoRicoUSflags300x300

Med Student Explores Puerto Rican History & Culture

Mary Marchese explored Puerto Rican History and culture, while building a closer relationship with patients.
Wellness on Wheels at Springfield Pancake Breakfast

Mobile Unit is Also a Classroom on Wheels

The WOW Bus brings preventive care to under-served people in their communities while also training healthcare students.
WOW Bus at MLK Food Justice Fair

WOW Bus Deployed as COVID Treatment Site

The Wow Bus brings Monoclonal antibody infusions to newly diagnosed patients at Baystate Franklin who are at risk for severe disease.

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