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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Contact Us

Please email us with your questions and comments, or call us at 413-794-0000. Contact Public Affairs. Follow us on Social Media.

When sending an email to Baystate Health:

  • Do not use email for emergencies or time sensitive issues.
  • Do not assume that email is confidential.
  • For administrative purposes, email may be read by Baystate Health staff other than the intended recipient.

If you do not receive a response within 2 to 3 working days, please contact Marketing and Communications.

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