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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Laboratory Services & Locations

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We’ve partnered with Labcorp to provide convenient outpatient laboratory services. With Labcorp’s extensive network of patient service centers, you can access lab testing close to home at familiar, convenient locations, backed by a global leader in comprehensive laboratory services.

Find a Laboratory Location

Visit Labcorp’s patient service center locator to find a location near you and make an appointment (walk-ins are also welcome). When you arrive at a Labcorp patient service center, please be sure to bring a photo ID, insurance card, and a form of payment.

You can download the Labcorp Patient™ app to view Labcorp test results, pay your bill, make an appointment, or locate a patient service center near you.

For any Labcorp-related questions, please call Labcorp Customer Service at: 800-631-5250, option 3.

For any Labcorp patient billing related questions, please call: 800-845-6167

Your Health Record, the Way You Want it
With MyBaystate Health, you can easily manage your health record and schedule appointments, message your providers, and refill prescriptions.

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