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A local home for the highest level of care

Baystate Medical Center (BMC) is a 716-bed independent academic medical center and the regional campus of the University of Massachusetts Medical School - Baystate. Includes Baystate Children's Hospital, the Wesson Women and Infants' Unit, the region's only Level 1 Trauma Center, and more.

Baystate Medical Center

Baystate Medical Center - Daly Entrance

Office Information

759 Chestnut Street
Springfield, MA 01199
Office Phone: 413-794-0000
Alternate Phone: 1-800-377-HEALTH (Find a Provider), 413-794-2460 (Medical Records)

Baystate Medical Center (BMC) is a 716-bed independent academic medical center and a training site for the University of Massachusetts Medical School - Baystate. BMC is also our community's major referral hospital, providing the  highest level of care for conditions such as cancer, acute and chronic cardiovascular illness, nervous system illness, digestive illness, and other diseases that affect the major organ systems of the body. At Baystate Children's Hospital, located on our main Springfield campus and represented in outpatient locations throughout our community, we care for acute and chronic childhood illness, too.

Watch an overview of Baystate Medical Center

Fast Facts

  • Over 1,100 medical staff physicians
  • 4,043 babies born each year in the Wesson Women and Infants' Unit
  • 10 residency training programs
  • 99 clinical trials underway
  • 536 volunteers gave 47,770 hours of their time
  • Region’s only Level 1 Trauma Center and pediatric trauma center
  • 218,931 prescriptions filled at our pharmacy

Community Health Needs Assessment

Each year, a consultant team researches the social and economic factors that impact health in BMC's service area. Download the 2016 report to learn more.

Planning Your Visit

Patients and Visitors

To find out specific information about what to expect during your stay at the hospital, see Patients and Visitors or download our printable Patient Guide. We welcome family members and friends to visit patients in the hospital in accordance with our patients’ healthcare and personal needs and the needs of their care team. Please feel free to ask our caregivers for help in deciding the best time to visit.

Finding Your Way Around BMC

If you need assistance, ask someone wearing a Baystate Health badge for help. You may also download Baystate Health’s mobile app, WayToGo, or use the campus map (pdf).


    We offer free parking 24 hours a day/seven days a week for all patients and visitors. Complimentary valet parking is available at the Daly and Wesson entrances from 8 am–4:30 pm Monday - Friday.

    Dining Services

    North Café: full service cafeteria
    Location: Daly Building, 2nd floor
    Hours: 5 am–6 pm seven days a week

    Breakfast: 5 am–10:30 am
    Lunch: 11 am–4 pm
    Dinner: 4 pm–6 pm

    Atwater's Café in the Marketplace: bistro style cafe
    Location: Daly Building lobby, 3rd floor
    Hours: 7:30 am–3 am seven days a week

    Chestnut Café: counter service
    Location: Chestnut Building, ground floor
    Hours: 7:30 am–2:30 pm Monday–Friday

    Gift Shops

    Order Online for Baystate Medical Center

    Same-day, bedside delivery of gifts and flowers is available at Baystate Medical Center including the Wesson Women and Infants’ Unit and Baystate Children’s Hospital.


    Marketplace Gift Shop

    Location: Daly Building, 3rd floor near the main lobby
    Hours: Monday – Friday, 7 am to 8 pm
    Saturday and Sunday, 8 am to 7 pm
    Phone: 413-794-4929

    Call to place an order or visit our online shop

    Wesson Gift Shop

    Location: Wesson Women’s Building, ground floor
    Hours: Monday – Friday, 9 am to 8 pm
    Saturday and Sunday, 9 am to 7 pm
    Phone: 413-794-0213

    Call to place an order or visit our online shop

    Pharmacy Services

    Full-service pharmacy services are available in the Marketplace (Daly Building, 3rd floor) from 8 am to 8 pm Monday through Friday, and 8 am to 6 pm on Saturday and Sunday. Contact the BMC pharmacy at 413-794-4929.