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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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UMass Chan Medical School-Baystate Campus

3601 Main Street, Floor 3
Springfield, MA 01199

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UMass Chan Medical School-Baystate Campus
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At This Location

Baystate Health is the regional campus of UMass Chan Medical School. This building houses:

Parking

  • From Main Street, turn at the sign for 3601 Main St./Parking "N" Lot.
  • Turn left at the top of the hill into the "N" lot - this is one-way.
  • At the far end of the parking lot, look for a sign on the right "Parking for 3601" and park in any available spot.
  • Follow the sidewalk and crosswalk to our building ahead on the left
  • UMass Chan-Baystate shares building space with Pioneer Valley Life Sciences Institute—look for their sign above the entrance

Entrance

  • Enter the building and follow the sign to "Elevator to 3rd Floor: University of Massachusetts Medical School-Baystate."
  • Take the elevator (on the right side of the hallway) to the third floor.

Guide to the Third Floor

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