If you have a fever, respiratory symptoms or concerns about coronavirus disease 2019 (COVID-19) exposure, please do not visit the hospital. Instead, call for medical guidance. (In a life-threatening emergency, always call 9-1-1 or go to your closest ED.)
About Baystate Children's Hospital
Baystate Children's Hospital (BCH), a 110-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children’s hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families.
We offer these GME programs:
Patients and Visitors
To find out specific information about what to expect during your stay at the hospital, see Patients and Visitors or download our printable Patient Guide/ Guía del Paciente.
Learn how to directly admit or transfer a pediatric patient to Baystate Children's Hospital.
Free parking at the main hospital 24 hours a day/seven days a week for all patients and visitors.
Free valet parking Monday–Friday:
- Daly Entrance 8 am–4:30 pm
- Wesson Women's Entrance 8 am–4:30 pm
North Café: full service cafeteria
Location: Daly 2
Hours: 5 am–6 pm seven days a week
Breakfast: 5 am–10:30 am
Lunch: 11 am–4 pm
Dinner: 4 pm–6 pm
Atwater's Café in the Marketplace: bistro style cafe
Location: Daly 3, Main Lobby
Hours: 7:30 am–3 am seven days a week
Chestnut Café: counter service
Location: Chestnut Building, ground floor
Hours: 7:30 am–2:30 pm Monday–Friday
Marketplace Gift Shop
Location: Daly 3, near main lobby
Hours: 8 am–8 pm Monday-Saturday
8 am–4:30 pm Sunday
Wesson Women & Infants Unit Gift Shop
Location: Wesson Women’s Building, Ground Floor
Hours: 11 am–8 pm Monday–Friday
1 am–5 pm Saturday and Sunday