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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

The region's only pediatric intensive care

Baystate Children's Hospital (BCH), a 110-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children’s hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

coronavirus covid19 415

Baystate Children's Hospital

Baystate Medical Center - Daly Entrance

Office Information

759 Chestnut Street
4th Floor
Springfield, MA 01199
Office Phone: 413-794-0000

COVID-19 GUIDANCE

If you have a fever, respiratory symptoms or concerns about coronavirus disease 2019 (COVID-19) exposure, please do not visit the hospital. Instead, call for medical guidance. (In a life-threatening emergency, always call 9-1-1 or go to your closest ED.)

About Baystate Children's Hospital

Baystate Children's Hospital (BCH), a 110-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children’s hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families.

3/18/20
Visitor
Policy Change

Learn More

Fast Facts

Medical Education

We offer these GME programs:

Patients and Visitors

To find out specific information about what to expect during your stay at the hospital, see Patients and Visitors or download our printable Patient Guide/ Guía del Paciente.

Healthcare Professionals

Learn how to directly admit or transfer a pediatric patient to Baystate Children's Hospital.

Parking

Free parking at the main hospital 24 hours a day/seven days a week for all patients and visitors.

Free valet parking Monday–Friday:

  • Daly Entrance 8 am–4:30 pm
  • Wesson Women's Entrance 8 am–4:30 pm

Dining Services

North Café: full service cafeteria
Location: Daly 2
Hours: 5 am–6 pm seven days a week

Breakfast: 5 am–10:30 am
Lunch: 11 am–4 pm
Dinner: 4 pm–6 pm

Atwater's Café in the Marketplace: bistro style cafe
Location: Daly 3, Main Lobby
Hours: 7:30 am–3 am seven days a week

Chestnut Café: counter service
Location: Chestnut Building, ground floor
Hours: 7:30 am–2:30 pm Monday–Friday

Gift Shops

Marketplace Gift Shop
Location: Daly 3, near main lobby
Hours: 8 am–8 pm Monday-Saturday
8 am–4:30 pm Sunday

Wesson Women & Infants Unit Gift Shop
Location: Wesson Women’s Building, Ground Floor
Hours: 11 am–8 pm Monday–Friday
1 am–5 pm Saturday and Sunday