Baystate Children's Hospital

COVID-19 GUIDANCE

If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, please do not visit the hospital. Instead, call for medical guidance. (In a life-threatening emergency, always call 9-1-1 or go to your closest ED.)

Baystate Health is working hard to make sure patients and staff are safe. If you have an emergency, do not hesitate to get the care you need.

Visiting the Hospital

For the safety of our patients, caregivers, and visitors, we are currently not allowing any visitors in the hospital. We do allow 1 parent/guardian for COVID-19 positive and negative children. Learn more about our policy and exceptions.

To find out specific information about what to expect during your stay at the hospital, see Patients and Visitors.

Learn more about safety and security procedures. 

About Baystate Children's Hospital

Baystate Children's Hospital (BCH), a 110-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children’s hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families.

Fast Facts

• Features the region's only neonatal and pediatric intensive care units
• Includes the only emergency department for children, the Sadowsky Family Pediatric Emergency Department, and the region’s only Level 2 Pediatric Trauma Center
• Offers the free-standing Baystate Children’s Specialty Center for the majority of outpatient pediatric specialty care
• Provides specialty pediatric hematology/oncology services in the Sadowsky Center for Children, located within Baystate Medical Center.
• Helps educate pediatricians of the future: About 50% of local pediatricians trained here.

Medical Education

We offer these GME programs:

• Pediatrics Residency
• Pediatric Endocrinology Fellowship

Patients and Visitors

As we continue to take action to protect our patients, community, and employees, we are allowing visitors in the hospital according to our updated policy and check-in process. Learn more about our policy and exceptions.

To find out specific information about what to expect during your stay at the hospital, see Patients and Visitors or download our printable Patient Guide/ Guía del Paciente.

Healthcare Professionals

Learn how to directly admit or transfer a pediatric patient to Baystate Children's Hospital.

Parking

Free parking at the main hospital 24 hours a day/seven days a week for all patients and visitors.

Free valet parking Monday–Friday:

• Daly Entrance 8 am–4:30 pm
• Wesson Women's Entrance 8 am–4:30 pm

Dining Services

North Café: full service cafeteria
Location: Daly 2
Hours: 5 am–6 pm seven days a week

Breakfast: 5 am–10:30 am
Lunch: 11 am–4 pm
Dinner: 4 pm–6 pm

Atwater's Café in the Marketplace: bistro style cafe
Location: Daly 3, Main Lobby
Hours: 7:30 am–3 am seven days a week

Chestnut Café: counter service
Location: Chestnut Building, ground floor
Hours: 7:30 am–2:30 pm Monday–Friday

Gift Shops

Marketplace Gift Shop
Location: Daly 3, near main lobby
Hours: 8 am–8 pm Monday-Saturday
8 am–4:30 pm Sunday

Wesson Women & Infants Unit Gift Shop
Location: Wesson Women’s Building, Ground Floor
Hours: 11 am–8 pm Monday–Friday
1 am–5 pm Saturday and Sunday