Baystate Wing Hospital

40 Wright Street
Palmer, MA 01069

Get Directions
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Visitors: 8 am to 8 pm daily
Baystate Wing Hospital
 Back to Locations

Baystate Wing Hospital: Expert, Compassionate Hospital Care in Palmer

Baystate Wing Hospital is a 46-bed community hospital in Palmer, Massachusetts. We provide access to the world-class doctors, treatments, diagnostics, and technology of the Baystate Health network. Our team members, including skilled, compassionate nurses and medical support staff members, provide advanced and compassionate care.

Quick Links

Find the information you need as a Baystate Wing Hospital  patient or visitor.

Related Services

About Baystate Wing Hospital

Baystate Convenient Care - Palmer

If you don't have a primary care provider, or you have a condition that can't wait for a regular primary care appointment, our Convenient Care offers same-day urgent care and telehealth visits.

Learn more about Convenient Care-Palmer, or call 413-370-7000.


Entrances and Parking

We want to make sure you are safe and supported during your stay with us, whether you are a patient or a visitor. Learn about policies, rights, responsibilities and services for our patients and visitors.

Parking for Patients and Visitors

We offer free parking 24 hours a day, seven days a week. Valet parking services are available at the following locations:

    Our Dining Services

    The cafeteria is on the lower level of the hospital. We welcome visitors seven days a week during the following hours:

    Monday - Friday
    • Breakfast: 7 - 10:30 am
    • Full breakfast: 8 - 10 am
    • Lunch: 11:30 am - 1:30 pm
    • Dinner: 4 - 6pm
    Saturday and Sunday
    • Breakfast: 7 - 10:30 am
    • Lunch: 11:30 am - 1:30 pm
    Byte Coolers in the Café

    Freshly prepared self-service food options are available through our Byte cooler technology on the first floor of the Country Bank building. The Byte cooler will offer assorted snacks, beverages, sandwiches, and salads. There will also be a Keurig machine on the counter to brew coffee selections that can be purchased from Byte. All items will be available 24/7 and can be purchased with the use of a credit card.

    Gift Shop


    • Monday – Thursday: 9:30 am – 4:30 pm
    • Friday: 9:30 am – 1 pm
    • Saturday and Sunday: Closed

      Phone: 413-967-2128
    Lab Services

    Our blood draw center is open at the following times:

    • Monday - Friday: 7 am - 7 pm
    • Saturday: 8 am - noon
    Community Health Needs Assessment

    We regularly work with a team of community partners that researches the social and economic factors that impact health in our service area. See the latest report.

    Visiting Hours & Policies

    Visiting is allowed from 8 am to 8 pm daily.

    Infection Control

    Masking is encouraged (but not required) in patient rooms and patient care areas for visitors.

    ALL visitors (also referred to as "care partners") must adhere to Baystate Health infection control practices that are in effect throughout our organization. All visitors must clean their hands before entering and leaving the patient’s room.

    See Our Visitor Policy

    Visiting Hours and Policies
    mybaystate patient portal app login screen

    Your Health Record, the Way You Want it

    With MyBaystate, you can easily manage your health record and schedule appointments, message your providers, and refill prescriptions.
    Pay My Bill
    We offer multiple bill payment options and participate in most insurance programs in our area.
    hands and heart icon

    Giving Back to Baystate Health

    Your donation helps bring the best healthcare to our region. Consider a gift to advance care for patients, fuel innovation and drive research and technology in your own backyard.

    Back to Top