Baystate Health offers five urgent care locations: Northampton, Springfield, Belchertown, Westfield, and Feeding Hills. We provide walk-in medical services for unexpected illnesses and injuries that cannot wait for a primary care appointment, but do not require an emergency room visit.
An urgent condition is an illness or injury that requires professional care, but may not get worse if not immediately treated. You can see your primary care provider, or if he or she is not available, go to an urgent care center. An emergency condition is one that is life or limb threatening if not immediately treated.
If you have a life-threatening emergency, call 911 or go to your nearest emergency room.
Emergency departments treat patients with the most serious conditions first, so patients with less urgent needs will often wait longer to see a doctor. In most cases, patients at urgent care centers are treated on a first come, first served basis. If you have a non-life-threatening condition, you will typically wait longer, sometimes hours longer, for care in an emergency department versus an urgent care center.
At Baystate Urgent Care, you are seen by experienced practitioners in our state-of-the-art facilities with imaging, x-ray, and lab services close by. Our locations are handicap accessible and offer free parking. For hours and location-specific information, please click on our locations below.
We offer affordable, high quality, care with co-pays typically less than emergency room visits. In most cases, your co-pay for care in an urgent care center will be significantly less expensive than your co-pay for care in an emergency department. The difference varies by insurance provider, but the difference can be as great as $50 versus $200.