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Urgent Care

Baystate offers five urgent care locations: Northampton, Springfield, Belchertown, Westfield, and Feeding Hills.  We provide walk-in medical Patient with the fluservices for unexpected illnesses and injuries that cannot wait for a primary care appointment, but do not require an emergency room visit.

An urgent condition is an illness or injury that requires professional care, but may not get worse if not immediately treated. You can see your primary care provider, or if he or she is not available, go to an urgent care center. An emergency condition is one that is life or limb threatening if not immediately treated. 

If you have a life-threatening emergency, call 911 or go to your nearest emergency room.

Convenient

Emergency departments treat patients with the most serious conditions first, so patients with less urgent needs will often wait longer to see a doctor. In most cases, patients at urgent care centers are treated on a first come, first served basis. If you have a non-life-threatening condition, you will typically wait longer, sometimes hours longer, for care in an emergency department versus an urgent care center.

At Baystate Urgent Care, you are seen by experienced practitioners in our state-of-the-art facilities with imaging, x-ray, and lab services close by. Our locations are handicap accessible and offer free parking. For hours and location-specific information, please click on our locations below.

Affordable

We offer affordable, high quality, care with co-pays typically less than emergency room visits. In most cases, your co-pay for care in an urgent care center will be significantly less expensive than your co-pay for care in an emergency department. The difference varies by insurance provider, but the difference can be as great as $50 versus $200.

Urgent Care Conditions

Illnesses or injuries appropriate for urgent care include:

  • colds, coughs, flu, fever, sore throat
  • upper respiratory problems/asthma
  • minor cuts or burns
  • rash, skin, and eye infections  
  • urinary tract infections (pain or burning when urinating)  
  • earaches  
  • migraine headaches  
  • strains and sprains  
  • stomach pain, nausea, diarrhea, vomiting  
  • animal bites, if not severe  

Emergency Conditions

Call 911 or go to your nearest emergency room for the following:

  • High fevers, fevers with rash
  • Inability to breathe, difficulty breathing
  • Serious burns or large open wounds, severe bleeding, severe eye injuries
  • Chest pains or other symptoms of a heart attack
  • Head, spinal cord, or back injuries
  • Sudden change in mental state, sudden severe headache, other stroke symptoms
  • No pulse, unconsciousness
  • Broken bones
  • Sudden severe abdominal pain or severe, persistent vomiting and diarrhea
  • Seizures
  • Overdoses or suspected overdoses

Call 911

In a life-threatening emergency, don’t drive or risk further delays. Call 911 immediately in cases of:

  • Shortness of breath or trouble breathing
  • Heart attack symptoms: chest pain, pain in the left arm or jaw, sudden weakness or dizziness
  • Signs of a stroke: numbness, slurred speech, severe headache, weakness on one side of the face or body, or loss of consciousness
  • Life or limb-threatening injury

Our Locations