Community Health Needs Assessments

Baystate Health is required by the Internal Revenue Service (IRS) and the Massachusetts Office of the Attorney General (AGO) to conduct a Community Health Needs Assessment (CHNA) every three years and to adopt an implementation strategy to address the identified community health needs. The CHNA must define the community served, assess health needs, solicit input from community members, including those with public health expertise, document the findings, and make the report widely accessible to the public.

Community Health Needs Assessments (CHNA)

Full 2025 Reports:

• Baystate Medical Center
• Baystate Franklin Medical Center
• Baystate Noble Hospital
• Baystate Wing Hospital

Strategic Implementation Plans (2026 - 2028):

• Baystate Medical Center
• Baystate Franklin Medical Center
• Baystate Wing Hospital
• Baystate Noble Hospital

Community Benefit Reports

View our hospitals' 2024 Community Benefit Reports as filed with the MA Office of the Attorney General:

• Baystate Medical Center
• Baystate Franklin Medical Center
• Baystate Wing Hospital
• Baystate Noble Hospital

CHNA Feedback and Requests

We’re committed to improving community health, and your voice matters! If you have feedback on our latest CHNA reports or would like to request a hard copy of the full CHNA or At-A-Glance report, we’d love to hear from you. Your input helps shape our ongoing efforts to meet community health needs.

To submit your feedback or request a hard copy of a report, please email us. If requesting a hard copy of a report, mention which report you'd like to receive in your email, and we’ll mail it to you at no cost.

Thank you for helping us build a healthier community!