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We support health care professionals, from appointments and referrals to continuing education and more.

For Health Care Professionals

Baystate Health Physicians & Community Doctors

(with Baystate Health privileges)


Access to patient information | ID and password required.

Find a Provider

1-800-377-HEALTH (4325)

Greenfield 413-773-2454
Springfield 413-794-2255

Ware 413-967-2488

Mon-Fri: 8:00 a.m. to 5:00 p.m. | Weekends and holidays: Closed
After hours:
Leave a message. Your call will be returned within one business day.

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RN and Allied Health
Physician & Advanced Practice

Behavioral Health Service Request


The Central Intake Services intake coordinators will assist with information and recommendations about the appropriate level of care needed concerning:

  • mental health and substance abuse services
  • insurance verification 
  • pre-authorization for care.

Ethics Service

The Ethics Service of Baystate Health (BH) is an interdisciplinary advisory body designed to assist patients, families, and healthcare providers in the identification, analysis, and resolution of ethical dilemmas. Any patient, family member, or healthcare professional may request ethics consultation at any time, for any reason.

No fees are charged for this service and all consults are kept strictly confidential (within the limits of law).

For more information, or to request an ethics consultation, please contact Peter DePergola, PhDc, MTS, Clinical Ethicist & Chair, Ethics Service by email or at 413-794-7502.