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Visiting Hours and Policies

Open Visiting Hours

We embrace a patient-centric care philosophy that values a patient’s family as an integral part of the patient care team. For this reason, many of our hospitals allow visitors 24/7. Visit the location page for the hospital you are visiting for specific hours and other information for visitors.

Children with adult supervision are welcome and we ask that visitors be as quiet as possible while walking in the hallways or visiting patients in semi-private rooms so that other patients are not disturbed.

Visitor Access to Patients in the Wesson Women and Infants’ Unit at Baystate Medical Center

At Baystate Medical Center, we have a secured entrance to our birthing units. This means that your visitors will use a telephone outside the entrance to speak to one of our staff before we open the door.

Visiting hours are 8 a.m. to 8 p.m. but there may be times when we have to restrict visitors, especially during the flu season.

Visiting Hours for Inpatient Psychiatric Unit and the Center for Geriatric Psychiatry at Baystate Wing Hospital


Inpatient Psychiatry Unit

Monday to Friday: 6 to 8 pm
Weekends and holidays: 3 to 8 pm

Center for Geriatric Psychiatry

Noon to 2 pm; 6 to 7 pm