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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Booking Your Hotel Accommodations

Local and Low-Cost Hotels

Reduced Rates

All sites require written documentation from Baystate in order to offer the reduced rate. Prices change often, so please check rates with hotels.

0.0 Miles: Naomi’s Inn Bed and Breakfast – 20 Springfield Street, Springfield 413-433-6019

  • Offer $15 off regular rate per night for families visiting a loved one

1.2 Miles: Candlewood Suites – 572 Riverdale St, West Springfield 413-739-1122

  • Offer $99 rate (plus tax) for families visiting a loved one at Baystate

1.3 Miles: Hampton Inn – 1011 Riverdale St, West Springfield 413-732-1300

  • Offer $99 rate (plus tax) for families visiting a loved one at Baystate

2.5 Miles: Red Roof Plus – 1254 Riverdale St, West Springfield 413-731-1010

  • Offer $75 rate (plus tax) if Baystate Employee provides proof of badge for reservation
  • Pet friendly location

3.0 Miles: Quality Inn- 1150 Riverdale St, West Springfield 413-739-7261

  • Offer $89 rate (plus tax) for families visiting a loved one at Baystate

Low Cost Options

Mt. Holyoke Inn (Formerly America’s Best Value Inn) 671 Northampton St, Holyoke 413-536-3377

  • Regular rate is $89/night plus tax (no handicap accessible rooms at this time)

Enfield Inn 1543 King St, Enfield CT 860-741-3636

  • Regular rate varies from $65 – $95/night

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