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We are safely resuming in-person appointments. Learn about safety measures, testing, and COVID-19.

Our goal is to provide the best patient care for you and your family member before, during and after your visit to any of our facilities throughout western Massachusetts.

For Your Safety and Ours

If you have COVID-19 or symptoms, please call before coming in.

See Our Safety Policies
12104COVID Safety 735

Patients and Visitors

Welcome to Baystate Health. Our goal is to provide the best patient care for you and your family member before, during and after your visit to any of our facilities throughout western Massachusetts.

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We believe in creating an environment that treats you with dignity, treats you as an individual and respects your privacy. Your stay should be as pleasant and productive as possible and we hope the information on these pages will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.

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