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Welcome to Baystate Health

Our goal is to provide the best patient care for you and your family member before, during and after your visit to any of our facilities throughout western Massachusetts.

Patients and Visitors

We believe in creating an environment that treats you with dignity, treats you as an individual and respects your privacy.

Your stay should be as pleasant and productive as possible. We hope the information on these pages will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.

Information for Patients and Visitors


For Your Safety and Ours

We ask all visitors to wear masks. Have COVID-19 or symptoms? Please call first.

See Our Safety Policies
12104COVID Safety 735