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Baystate Convenient Care - Springfield

The front of 3400 Main St. in Springfield

Office Information

3400 Main Street
Suite 1
Springfield, MA 01107
Office Phone: 413-794-9560
Fax: 413-794-5884

Office Hours

Monday 9 am – 6:30 pm

Tuesday 9 am – 6:30 pm

Wednesday 9 am – 6:30 pm

Thursday 9 am – 6:30 pm

Friday 9 am – 6:30 pm

Saturday 8 am – 3:30 pm

Sunday 8 am – 3:30 pm


If your urgent condition can’t wait for a regular primary care appointment with your Baystate Health Primary Care Provider (PCP), Convenient Care offers same day, walk in care with extended hours to fit your schedule. As part of Baystate Health, our Convenient Care locations use the same electronic records database, coordinating care with your Baystate Health PCP.

Patients may walk in for urgent care services during operating hours. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, please do not visit Convenient Care before talking to your provider, as additional testing may be needed prior to an in-person appointment. Instead, call Convenient Care for medical guidance.

Please note, Convenient Care may be closed to walk ins and new registrations after 3 p.m. based on capacity. If arriving after 3 p.m., please call ahead.

What Kinds of Conditions are Right for Convenient Care?

Convenient Care provides treatment for common illnesses and injuries that don’t require a visit to the emergency room, including:

  • Colds, coughs, flu, fever, sore throat and seasonal allergies
  • Upper respiratory problems/asthma
  • Minor cuts or burns
  • Rash, skin, and eye infections
  • Urinary tract infections (pain or burning when urinating)
  • Earaches
  • Migraine headaches
  • Strains, sprains, and sports injuries
  • Stomach pain, nausea, diarrhea, vomiting
  • Animal bites, if not severe

If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, call Convenient Care for medical guidance.

For more information about Convenient Care, please call  413-794-9560