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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Refer a Patient

Get Your Patients The Specialty Care They Need

We value our partnerships with our referring health care providers. If you have a patient who needs to see one of the specialists at Baystate Health, we’re here to help. We offer many benefits to your patients, such as:

  • Clinical expertise: Our skilled teams provide the professional experience your patients deserve
  • Integrated care: A coordinated, consistent experience throughout our specialties and subspecialties
  • Safety, compassion, and expertise: We provide exceptional care to each person we treat.

Refer Your Patient to a Baystate Health Provider or Practice

You can fill out a referral form and fax it to us to start the referral process for your patient. We have a form for pediatric patients and a form for adult patients.

Once you have completed the form, fax it to the fax number found on the referral form. Depending on your preference, we can either make the appointment and fax it back to your office, or we can contact your patient directly to set up their appointment.

Learn About Our Providers and Practices

We offer many specialty services across western Massachusetts. Explore our available medical services.

You can also find a provider within the Baystate Health system or find a particular practice.

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