Updated Visitor Policy
To protect our patients, community, and employees, we are not allowing any visitors in the hospital.
More Info and Exceptions
Getting Here & Around
Directions, Maps, and Parking
Whether you're visiting our main hospital campus or one of our other facilities, we can help you find your way. You can find specific parking information for the hospital or clinics on their individual location pages.
Finding Your Way at Baystate Medical Center
If you need assistance, ask someone wearing a Baystate Health badge for help or download Baystate Health’s mobile app, WayToGo.
In many cases, we have made special arrangements with area hotels, motels and bed & breakfasts for families and visitors.
All of our entrances are handicapped accessible.