Eligibility Requirements
Eligibility requirements for antiviral IV therapy:
- A diagnosis of COVID-19 with a positive COVID-19 test (antigen or PCR)
- At least one risk factor for severe COVID-19
- Presence of symptom/s consistent with COVID-19
- Within 7 days of start of COVID-19 symptoms
- Do not meet criteria for hospitalization
Referrals
Instructions for Referring Providers
Use our online referral form to refer a patient. You will receive a follow-up call from the Baystate COVID-19 Treatment Center will call you.
For internal Baystate referrals: Send message via CIS to the "COVID Outpatient Therapy" pool.
If you have questions or are seeking assistance with outpatient COVID-19 treatments, please call 413-795-0566.
Treatment Locations
Baystate Noble Hospital Infection Control Treatment Unit
115 W Silver Street
Westfield, MA 01085
Map & Directions
413-571-0437
When You Arrive for Treatment
Follow the signs for the Main Entrance. You will see a large metal canopy at the front of the building. Pull all the way up to the left of the metal canopy.
Park in one of the spots marked with the NOBLE ICTU signs.
After you park, please remain in your care and call the treatment unit at 413-795-0566. We will escort you inside. Do not enter the building or lobby without a Baystate Health team member, and do not use the hospital lobby bathroom facilities.
Check-In
When you arrive, we will give you a new ask and ask you to wash your hands. our team will review the medication infusion details with you. The FDA requires all patients to read the fact sheet about your treatment before we begin. Please read the fact sheet before your scheduled appointment if you can. Before your treatment begins, you will also need to agree to the procedure by providing Informed Consent.
During Infusion
To start the treatment, a provider will place an intravenous catheter (IV) for medication infusion. During and immediately after the infusion, we will monitor your blood pressure and vital signs.
During the 1.5–2 hour period, you will need to stay in the infusion suite and will not have access to walk around the hospital.
Every patient is escorted in, undergoes treatment, and is escorted out in order to prevent the spread of COVID-19. There will be a total of 4 patients per infusion suite.
Call us at 413-795-0566 if you have any questions or concerns.