Emergency Medicine If you have a fever, respiratory symptoms or concerns about coronavirus disease 2019 (COVID-19) exposure, please do not go to the emergency department (unless you are in a life-threatening emergency). Instead, call for medical guidance. Learn more. All hospitals are staffed by board-certified emergency medical professionals, and all are open 24 hours every day. Baystate Medical Center in Springfield is the only Level 1 Trauma Center and pediatric trauma center in western Massachusetts, providing all four community hospitals with access to trauma-team specialists.