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We are safely resuming in-person appointments. Learn about safety measures, testing, and COVID-19.

In a life-threatening emergency, call 911 immediately.

Baystate Health’s five emergency rooms provide care when you need it, close to where you live.

Safety is our priority

We're following safety guidelines and taking precautions in our facilities.

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12104COVID Safety 735

Emergency Medicine

If you have a fever, respiratory symptoms or concerns about coronavirus disease 2019 (COVID-19) exposure, please do not go to the emergency department (unless you are in a life-threatening emergency). Instead, call for medical guidance. Learn more.

All hospitals are staffed by board-certified emergency medical professionals, and all are open 24 hours every day. Baystate Medical Center in Springfield is the only Level 1 Trauma Center and pediatric trauma center in western Massachusetts, providing all four community hospitals with access to trauma-team specialists.

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