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In a life-threatening emergency, call 911 immediately.

Baystate Health’s five emergency rooms provide care when you need it, close to where you live.

Emergency Medicine

To Keep Us All Safe

We are offering virtual visits whenever possible and requiring face masks.

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Emergency Medicine

All hospitals are staffed by board-certified emergency medical professionals, and all are open 24 hours every day. Baystate Medical Center in Springfield is the only Level 1 Trauma Center and pediatric trauma center in western Massachusetts, providing all four community hospitals with access to trauma-team specialists.

We provide emergency care throughout the Pioneer Valley.

When should you go to the emergency room?

If your situation is not an emergency, please seek other care options including:

If your situation requires immediate medical treatment, call 911 or go to the nearest emergency room for:

  • Severe bleeding
  • Chest pains
  • No pulse
  • Inability to breathe
  • Severe eye injuries
  • Head, spinal cord or back injuries
  • Broken bones
  • Severe stomach pain
  • Sudden change in mental state, sudden severe head ache, other stroke symptoms

Baystate Health Emergency Departments

Our Locations