Trauma Nursing Services A professional nurse coordinates and supervises the nursing care for each patient. In addition to providing care at the bedside, the nurse also works with all members of the health care team to ensure that each patient's treatment plan is individualized to meet their specific needs. If at any time there are questions regarding the patient's care, BMC encourages patients or family members to discuss any concerns with the nurse. The Trauma Service has specially trained nurses who work with patients, families and the trauma team. You may call them at 413-794-8020.