Family Support Services High-Quality Health Care You expect your child to receive high-quality health care at Baystate Children’s Hospital — the western Massachusetts’ region’s only full-service accredited children’s hospital. We go beyond our reputation for quality by offering support and services that touch the lives of our patients and their families. Maybe your child is visiting our hospital for an outpatient appointment. Or, maybe your child will stay with us for a longer period of time. In any case, you and your family can take advantage of support services designed to help make things a little easier, including: Child Life Program Family Advocacy Center Ambulatory Care Coordination Service Collaborative Consultative Care Coordination Program (4C) Palliative Care Pharmacy Services Ronald McDonald House Safe Kids of Western Mass Spiritual Services