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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Family Support Services

High-Quality Health Care

You can expect your child to receive high-quality health care at Baystate Children’s Hospital — the western Massachusetts region’s only full-service accredited children’s hospital. We go beyond our reputation for quality by offering support and services that touch the lives of our patients and their families.

Maybe your child is visiting our hospital for an outpatient appointment. Or, maybe your child will stay with us for a longer period of time. In any case, you and your family can take advantage of support services designed to help make things a little easier, including: