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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Family Support Services

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High-Quality Health Care

You can expect your child to receive high-quality health care at Baystate Children’s Hospital — the western Massachusetts region’s only full-service accredited children’s hospital. We go beyond our reputation for quality by offering support and services that touch the lives of our patients and their families.

Maybe your child is visiting our hospital for an outpatient appointment. Or, maybe your child will stay with us for a longer period of time. In any case, you and your family can take advantage of support services designed to help make things a little easier, including:

Online Parenting Classes

Parenting Info & Tips

Get answers to your questions, from pregnancy through parenting toddlers.

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