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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Laboratory Services

Some Laboratory Locations Temporarily Closed

As part of our ongoing efforts to reduce the spread of COVID-19, Baystate Health is consolidating its services at ambulatory locations. At this time, BRL sites in Amherst at Boltwood Walk, in Westfield at 75 Springfield Road, and  in Northampton on Hatfield Street are temporarily closed. 

Find a Laboratory Location

We serve patients at laboratory service centers located throughout western Massachusetts, including Baystate Reference Laboratories. For more information, contact Baystate Reference Laboratories at 1-800-778-5599 or contact a laboratory location near you.

Laboratory Services

Baystate Health offers walk-in services for patients requiring blood draws and other laboratory services. Our centers are staffed by skilled laboratory professionals who are committed to delivering an exceptional patient experience.

Why Choose Baystate Laboratories?

  • Convenient locations throughout western Massachusetts
  • No appointment necessary
  • Most major insurance plans accepted

Test Results

We report test results to the requesting provider. Please contact your doctor's office directly to discuss lab results.

Pay Your Bill

We are pleased to offer convenient online bill pay. See a list of accepted insurance plans.

About Baystate Reference Laboratories

Baystate Reference Laboratories (BRL) is Baystate Health's clinical diagnostic laboratory service, providing state-of-the-art, convenient pathology testing and management services to physicians, hospitals, and other health care services throughout the region. Learn more about BRL's services for health care professionals.

Our Locations