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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Hospital Medicine

The hospitalists at Baystate Health provide liaison between the hospital departments and the patient's primary care physician, especially for patients whose physicians do not have privileges to practice at Baystate's hospitals. 24-hour care for patients is provided while they are in the hospital by a hospital-based team of internal medicine hospitalists.

Hospitalists are board certified internal medicine physicians who devote themselves to caring for hospital patients.  The hospitalists affiliated with Baystate Hospital Medicine Baystate Medical Center, Baystate Children's Hospital, and Baystate Franklin Medical Center, partner with area primary care physicians to ensure that their patients receive quality care while in the hospital.  Because hospitalists are experts in the diagnosis and treatment of seriously ill patients and are based exclusively in the hospital, hospitalists can respond quickly to patients' needs.  They do not have patient responsibilities outside of the hospital.

Hospitalists conduct daily rounds and are availability on site 24 hours a day, 7 days a week.  They also care for patients admitted through the Emergency Department who do not have a primary care physician.