Requesting a Price Estimate

Thank you for considering Baystate Health for your healthcare needs. We understand that no one wants to be surprised by medical bills, which is why we are pleased to offer price estimates for patients.

You can generate a self-estimate by using our Price Estimate Tool, or you can contact us for help by using the form at the bottom of this page or calling 413-794-9999 (or toll free, 877-461-1931). 

Request a Price Estimate

Please Be Prepared to Provide the Following Information

  • Name
  • Date of Birth
  • Phone number
  • Address
  • Procedure information, such as CPT or DRG code
  • Date of procedure (if scheduled)
  • Expected location of procedure
  • Insurance information and member ID

Radiology and Anesthesiology

Estimates for services do not include charges from radiologists or anesthesiologists. To obtain those separate estimates, please call:

  • Springfield Anesthesia at 413-796-7494
  • Baystate Medical Center Radiology & Imaging at 800-688-6663
  • Baystate Franklin Medical Center Radiology & Imaging at 800-524-2554

Frequently Asked Questions

Can I estimate fees after insurance?

Yes, you can use our price estimator tool to estimate balances after insurance or self pay fees (if you do not have insurance). If you need help estimating or you do not find the service you need in the tool, you can also contact us directly.

What is a CPT Code?

A CPT code is a universal code that is part of a coding system used by all medical providers, and includes every service that can be provided to a patient. This code can be obtained from your referring clinician. When describing the procedure, you are required to provide CPT code(s) so that you can receive the most accurate quote.

How long does it take to receive a quote?

Our online price estimator tool may be able to provide you with an immediate quote.

If not, you can choose to have us contact you within two business days by phone, email, or postal mail.

How accurate is my quote?

A quote is not a guarantee of the final amount due. The estimate we provide is based on the average charge for the same or similar encounters and incorporating your specific insurance information and benefits details obtained from your insurance carrier. While we make every effort to ensure the accuracy of our quotes, the total charges could increase or decrease depending on the actual services that are required to carry out your clinician’s orders. Different tests or additional tests that may be deemed necessary by your clinician are not included in this estimate. Your out of pocket costs may be affected by the accuracy of insurance benefits and other healthcare claims in process by your insurance company.

Contact Patient Billing Services for Help

To request a fee estimate if you are unable to do so through the self-service tool, please fill out the form below or call us at 413-794-9999 (or toll free, 877-461-1931).

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