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Baystate Mary Lane and Baystate Wing Hospitals receive top award for excellence in stroke care

May 27, 2016

Baystate Mary Lane and Baystate Wing Hospitals have both received the Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association/American Stroke Association for the treatment of stroke patients, and the Defect-free Care Award from the Paul Coverdell National Acute Stroke Program at the Massachusetts Department of Public Health.

These awards recognize Baystate Mary Lane and Baystate Wing Hospitals’ commitment and success in implementing a higher standard of stroke care by ensuring that stroke patients receive treatment according to nationally accepted standards and recommendations.

“We are extremely proud of these awards and attribute them to the collaborative efforts of our stroke teams who offer the same superior level of emergency care at both our facilities,” said Dr. David Maguire, Chief Medical Officer of Baystate Health’s Eastern Region which includes Baystate Mary Lane and Baystate Wing Hospitals. “These teams are made up of our physicians and nurses in the Emergency Department, our colleagues in the Laboratory, Radiology, and Physical Therapy, as well as our dietitian and nurses on the patient care units and in Quality and Education. Each member of the team contributes significantly to ensure that we provide the same exceptional care to all our patients throughout the Eastern Region.”

By following Get with the Guidelines-Stroke treatment guidelines, patients are started on aggressive risk-reduction therapies including the use of medications such as tPA, antithrombotics and anticoagulation therapy, along with cholesterol reducing drugs and smoking cessation counseling. These are all aimed at reducing death and disability and improving the lives of stroke patients. Hospitals must adhere to these measures at a set level for a designated period of time to be eligible for the achievement awards.

“Time is essential to excellent stroke outcomes and this award demonstrates not only our commitment but our success in providing the highest quality stroke care locally,” said Kimberly Davis RN, MSN, CCRN, CEN, Emergency Services Nurse Manager for the Eastern Region. “The American Heart Association/American Stroke Association’s ‘Get with the Guidelines-Stroke’ program helps us to achieve this goal, which is based on internationally-respected clinical guidelines.”

“The staff at both our ERs work closely with our EMS providers to initiate a stroke alert when they recognize a patient with stokes symptoms in the field,” said Gaye Harris RN CPHQ, Quality Measures Manager and Stroke Program Coordinator. “Once they initiate that stroke alert, our team assembles to begin the stroke assessment and treatment the moment he or she arrives at the hospital. This coordination can mean the difference between life and death for a stroke patient.”

According to the American Heart Association/American Stroke Association, stroke is one of the leading causes of death and serious, long-term disability in the United States. On average, someone suffers a stroke every 40 seconds; someone dies of a stroke every four minutes; and 795,000 people suffer a new or recurrent stroke each year.

Knowing the key signs and symptoms of stroke and calling 9-1-1 immediately can save a life.

The F.A.S.T acronym is an easy way to remember:

• Face: Does the face look uneven? Ask the person to smile.

• Arm: Does one arm drift down? Ask the person to raise both arms.

• Speech: Does the speech sound strange? Ask the person to repeat a phrase.

• Time: If you observe these symptoms, call 9-1-1.

For more information visit the American Heart Association/American Stroke Association

Baystate Health’s Eastern Region is comprised of Baystate Mary Lane and Baystate Wing Campuses and the employed medical practices/medical centers in the region. Led by Michael F. Moran President and Chief Administrative Officer, they provide inpatient medical, surgical, gynecological and behavioral health services; and emergency services; as well as a range of primary-care and other outpatient services for about 112,000 people in the region. For more information visit