Insights and Strategies for Excellence in Patient Experience and Employee Engagement
Join us November 7, 2018
Both patient experience and workplace satisfaction pose challenges for health care organizations, patients, and employees. Join us on Wednesday, November 7, 2018 to learn strategies and practices that foster person-centered excellence, promote positive relationships, and rejuvenate your passion for working in health care.
The patient experience conference was designed for health care providers in all disciplines and specialties, patient family advisory council (PFAC) members, and administrators.
Keynote Speaker: Allison Massari, MFA
Prepare to be taken on a journey! Allison offers real solutions to the struggle of how to keep the patient first despite limited time and other practical constraints. By weaving her remarkable journey with potent life-lessons, Allison highlights the integral nature of patient-centered care and fortifies audience members, reigniting their passion for why they went into health care in the first place.
Download the program brochure (pdf) for more information.
Register at education.baystatehealth.org.
Baystate employees: $110
All others: $130
Tuition includes continental breakfast, lunch, and refreshment break. Parking is free.