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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Specialty Care at Baystate Health

From primary care to specialized surgery, we provide a wide range of medical services across western Massachusetts.

Baystate Health Patient Care & Services

Baystate Health patients have access to a vast network of clinical services, lab services, primary care and specialty medical services throughout western Massachusetts.

We’ve been meeting the healthcare needs of children and adults for more than 140 years, through:

Whether you need emergency care, treatment for a non-emergency medical issue or want to see a primary care doctor, we can provide the healthcare you need. 

doctor taking patient's blood pressure with blood pressure cuff

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