Baystate Convenient Care - Palmer

Convenient Care: An Extension of Primary Care

Booking, Visiting & Billing

Please keep in mind that locations may be closed to walk-ins and new registrations later in the day based on capacity. If you are planning on walking in after 3 pm, we recommend calling ahead to book an appointment, to make sure we know you are coming and the location can accommodate you based on capacity.

We see patients who are outside of Baystate Primary Care but a referral and greater cost sharing may be required according to your insurance. We will reach out to your PCP to secure a referral after the visit. If they are unwilling to give us authorization, the entire charge for the visit may become the responsibility of the patient.

This Convenient Care is located within Baystate Health & Wellness Center - Palmer.

What Kinds of Symptoms & Conditions are Right for Convenient Care Clinics?

Convenient Care provides treatment for common illnesses and injuries that don’t require a visit to the emergency room, including:

• Colds, coughs, flu, fever, sore throat and seasonal allergies
• Upper respiratory problems/asthma
• Minor cuts or burns
• Rash, skin, and eye infections
• Urinary tract infections (pain or burning when urinating)
• Earaches
• Migraine headaches
• Strains, sprains, and sports injuries
• Stomach pain, nausea, diarrhea, vomiting
• Animal bites, if not severe

If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, call Convenient Care for medical guidance.

For more information about Convenient Care, please call 413-370-7000.