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Convenient Care is Open New Year's Weekend

See hours below.

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Baystate Convenient Care - Palmer

Palmer Medical Center at Baystate Wing Hospital

Office Information

40 Wright Street
Palmer, MA 01069
Office Phone: 413-370-7000

Office Hours

Monday 10 am – 6:30 pm
Tuesday 10 am – 6:30 pm
Wednesday 10 am – 6:30 pm
Thursday 10 am – 6:30 pm
Friday 10 am – 6:30 pm
Saturday 8 am – 3:30 pm
Sunday 8 am – 3:30 pm

Convenient Care: A Different Kind of Urgent Care

If you don’t have a primary care provider, or your condition can’t wait for a regular primary care appointment, Convenient Care offers same-day, walk-in urgent care and telehealth services with extended hours to fit with your schedule. For 9 am -10 am time slots on Monday - Friday, Baystate Convenient Care - Palmer patients can schedule in-person visits through Direct Book.

What Kinds of Conditions are Right for Urgent Care?

Convenient care and urgent care clinics provide treatment for common illnesses and injuries that don’t require a visit to the emergency room, including:

  • Colds, coughs, flu, fever, sore throat and seasonal allergies (handled through telehealth, not walk-in)
  • Upper respiratory problems/asthma
  • Minor cuts or burns
  • Rash, skin, and eye infections
  • Urinary tract infections (pain or burning when urinating)
  • Earaches
  • Migraine headaches
  • Strains, sprains, and sports injuries
  • Stomach pain, nausea, diarrhea, vomiting
  • Animal bites, if not severe

If you have respiratory symptoms, you can schedule a telehealth visit with one of our providers.

If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, call for medical guidance.

For more information about Convenient Care, please call 413-370-7000.

Quaboag Connector Convenient Care Van

Patients in the Palmer area can now request a ride to convenient care and primary care locations. The Convenient Care Van provides non-emergency medical transportation to and from medical appointments at Baystate Wing Hospital facilities.

Patients who live in the Quaboag Connector service area can request rides by calling 413-544-3401.