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Baystate Infusion Suite - Palmer

40 Wright Street, Floor 1
Palmer, MA 01069

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413-795-8088
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  • Monday: 8:30 am - 5 pm
  • Tuesday: 8:30 am - 5 pm
  • Wednesday: 8:30 am - 5 pm
  • Thursday: 8:30 am - 5 pm
  • Friday: 8:30 am - 5 pm
  • Saturday: Closed
  • Sunday: Closed
Baystate Infusion Suite - Palmer
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The Baystate Infusion Suite— Palmer provides a range of non-oncology infusion services, including antibiotics, medication infusions/injections, therapeutic phlebotomy services, hydrations, and blood transfusions. Patients are referred by their healthcare provider, and a dedicated pharmacy team takes care of everything from handling prior authorizations, obtaining necessary medications and appointment scheduling. To ensure the highest standard of care and safety during all treatments, we have dedicated pharmacists available for patients and providers. The Infusion Suite is located with Health & Wellness Center - Palmer and is a service of Baystate Medical Center.

What Should I Know Before My Appointment?

When the appointment is scheduled, patients will receive information about the expected duration of the treatment and any specific guidelines or restrictions.

Patients are typically allowed to bring one care partner, but if you require additional support, please call ahead to make arrangements. We understand that children may sometimes need to accompany you. We kindly request that they remain quietly occupied to maintain a comfortable environment for all patients.

The Infusion Suite aims to provide a quiet, comfortable place to receive treatment. We offer a variety of amenities to our infusion patients, including:

  • Access to Wi-Fi and electrical outlets for personal devices
  • Recliner chairs with a television at each chair
  • Heated blankets for additional comfort
  • Snacks and beverages, as well as a lunch menu. Patients may also opt to bring their own food.
Parking and Entrance

We offer free, on-site, parking 24 hours a day, seven days a week. All visitor parking is fully accessible.

Please enter through Entrance #3.

Accessibility

All of our entrances, parking facilities, and buildings are fully accessible.

Transportation Assistance

The Pioneer Valley Transit Authority operates the Palmer Village Bus, Monday through Friday and stops at Baystate Wing Hospital.

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We offer multiple bill payment options and participate in most insurance programs in our area.

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