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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Maternal-Fetal Medicine Patient Population

  • Baystate Medical Center is the community's major referral hospital for Western Massachusetts and a teaching site of the UMass Chan Medical School—Baystate.
  • Baystate serves a unique combination of rural and urban communities in a federally designated healthcare shortage area.
  • The proportion of foreign-born residents in the communities served by Baystate Medical is close to 9%, half the statewide proportion. The estimated poverty rate in Hampden County is 14.3%.
  • Baystate Medical Center houses the Population-Based Urban and Rural Community Health (PURCH) track for UMass Chan Medical School students.

Baystate Metrics

  • Tertiary care referral center: 4,200 deliveries per year | Number of LDRP rooms: 38
  • Level 1 trauma center: 716 hospital beds
  • Level 3 NICU: 57 bassinets
  • Residency Programs: 11 | Fellowship Programs: 30
  • 72,000 square foot E.D.
  • Large multidisciplinary simulation lab
  • Fully-integrated electronic medical record hospital wide

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