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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Sister Caritas Cancer Center

271 Carew Street
Springfield, MA 01104

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  • Monday: 8 am - 5 pm
  • Tuesday: 8 am - 5 pm
  • Wednesday: 8 am - 5 pm
  • Thursday: 8 am - 5 pm
  • Friday: 8 am - 5 pm
  • Saturday: Closed
  • Sunday: Closed
Sister Caritas Cancer Center
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The Sister Caritas Cancer Center at Baystate Mercy Hospital offers complete care, including services to prevent, diagnose and treat a broad range of cancers. At every turn, you’ll find experienced providers, personalized therapies and a team that genuinely cares about you.

Highlights of our cancer services include:

  • Expertise: Some of our doctors have additional (fellowship) training in medical oncology. All of our doctors deliver services that reflect the latest cancer care techniques. We anticipate your needs and deliver appropriate care so you can start healing.
  • Timely, accurate diagnosis: Our team includes imaging experts who provide same-day results when necessary. Other specialists, including experienced pathologists, accurately diagnose cancer by examining tissue under a microscope. Learn more about the types of cancer and blood disorders we treat.
  • Coordinated care: You receive treatments based on the recommendations of multiple experts and tailored to your needs. You may receive sophisticated options such as robotic surgery and cancer support. Our providers are in constant communication, which keeps your treatment moving forward. Read more about cancer treatment.
  • Cancer support: Living with cancer can bring unexpected changes. We offer additional services to lessen the burden on your mind, body and spirit. You have access to sophisticated pain management techniques, spiritual care and integrative therapies such as massage. Get more information about additional cancer services and therapies.

Our Services

Our respected team of cancer specialists, oncology nurses, social workers, therapists, dietitians and other support staff provide a full range of services:

  • Medical Oncology
  • Radiation Oncology
  • Surgical Oncology
  • Breast Care Center
  • Lung Cancer Program
  • Clinical Trials
  • Cancer Survivorship Program
  • Cancer Rehabilitation
  • Patient Navigation Program
  • Counseling and other support services

Planning Your Visit

Parking

Parking for Patients and Visitors

Baystate Mercy Hospital offers free convenient parking for patients and visitors, including accessible parking spaces located near hospital entrances and medical offices.

A complimentary campus shuttle is available for patients, visitors, and employees Monday through Friday, excluding holidays, from 6:30 a.m. to 8:00 p.m.

Accessibility

All of our entrances, parking facilities, and buildings are fully accessible.

Transportation

Pioneer Valley Transit Authority (PVTA) provides transportation to Baystate Mercy Hospital and our other locations throughout Greater Springfield.

For a current schedule, visit the PVTA website or call (413) 781-7882.

PVTA also provides van service for passengers who are unable to use the bus due to a disability, for more information call (800) 752-1638.

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