Baystate Mercy Hospital Emergency Medicine

When every second matters, Baystate Mercy Hospital Emergency Medicine is here for you 24 hours a day, 7 days a week.

Our emergency department features 38 exam rooms and is equipped with advanced technology to help diagnose and treat a wide range of medical emergencies quickly and efficiently. Each year, our experienced team of emergency medicine physicians and clinical staff provides care for nearly 75,000 patients, delivering high-quality care when it is needed most.

We know that an unexpected trip to the emergency department can be stressful for patients and their loved ones. That's why our team is committed not only to expert medical care, but also to treating every patient with compassion, respect, and understanding throughout their visit.

Advantages of Baystate Mercy Hospital Emergency Services:

Baystate Mercy Hospital Emergency Medicine provides care for a wide range of medical emergencies, with access to specialized services and advanced diagnostic resources.

• Stroke Care – Baystate Mercy Hospital is designated a Primary Stroke Services Hospital by the Massachusetts Department of Public Health, meeting rigorous standards for the rapid assessment and treatment of stroke patients, 24 hours a day, 7 days a week.
• Emergency Surgical Care – Board-certified surgeons and specialty physicians, including neurosurgeons and orthopedic surgeons, are available when emergency surgical intervention is needed.
• Behavioral Health Services – A private, secure short-term stay unit provides evaluation, stabilization, and care for patients experiencing acute behavioral health concerns.
• Advanced Diagnostic Imaging – On-site imaging services and leading-edge technology support timely diagnosis and treatment planning.
• Laboratory Services – On-site laboratory testing helps clinicians quickly obtain the information needed to make care decisions.
• Pharmacy Services – Convenient access to pharmacy services helps patients obtain prescribed medications and select over-the-counter products when needed.