You are using an older version of Internet Explorer that is not supported on this site. Please upgrade for the best experience.

Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

coronavirus covid19 415

Critical Care Medicine

Intensive care, also called critical care, focuses on life-threatening conditions that may need sophisticated life support and monitoring.

Doctors and nurses in Baystate Medical Center's intensive care unit (ICU) treat complications from surgery, accidents, infections, and severe breathing problems.


At Baystate Health, our ICU is run by board-certified critical care specialists whose primary disciplines are anesthesia, internal medicine, or surgery.

We’ve been recognized with a Beacon Award for Excellence by the American Association of Critical-Care Nurses. This means that our staff, our techniques, and our outcomes meet specific levels of quality. And it means that you and your loved ones are in good hands at Baystate Health.


If you or a loved one needs critical care, you can expect a highly trained team of medical specialists to help you. The doctors and nurses who work in critical care are experienced in respiratory failure, renal failure, hyperalimentation, septic shock, cardiogenic shock, intracranial pressure monitoring and control, gastrointestinal bleeding, and complex postoperative care.

Surgical teams typically include an upper-level resident, plus two or three interns or junior residents rotating from the surgical, anesthesia, obgyn, or emergency medicine programs. Medical teams typically include two senior medical residents, plus two or three interns rotating from medicine, med-peds (internal medicine and pediatrics), or emergency medicine.

Your care team may also include a critical care fellow, students from the University of Massachusetts Medical School–Baystate, or other medical schools.


Our ICU has active educational and research programs, which include bedside teaching rounds, daily classroom teaching, visiting lecturers, a core curriculum of ICU subjects, and published studies.

As a teaching hospital, we maintain the highest standards in care, quality, and modern techniques.

Our Locations