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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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U.S. News Names Dr. Andrew Artenstein a Hospital Hero

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Dr Andrew Artenstein

U.S. News and World Report has named Andrew Artenstein, MD, Chief Physician Executive and Chief Academic Officer, one of their U.S. News Hospital Heroes.

Dr. Artenstein serves as the Incident Commander for Baystate Health's COVID-19 response.

Hospital Heroes recognizes the doctors, nurses, respiratory therapists, paramedics and countless unsung heroes who are stepping up—often at great personal risk—to keep patients alive and communities safe from COVID-19.

> Read: Doctor Makes 'Surreal' Warehouse Rendezvous to Get PPE for COVID-19

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