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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Baystate Newborn Medicine - Greenfield

164 High Street
Greenfield, MA 01301

Fax 413-773-2086
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  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Baystate Newborn Medicine - Greenfield
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Our newborn medicine specialists care for babies in the Davis Neonatal Intensive Care Unit (NICU) – the only level III NICU in western Massachusetts. They coordinate all of your baby’s care with the extensive resources of Baystate Children’s Hospital (BCH) behind them.

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Your Health Record, The Way You Want It

With MyBaystate Health, you can easily manage your health record and schedule appointments, message your providers, and refill prescriptions.
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We offer multiple bill payment options and participate in most insurance programs in our area.

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