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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Baystate Community Health Adult Medicine - Springfield

11 Wilbraham Road
Springfield, MA 01109

Fax 413-794-8428
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  • Monday: 8 am - 8 pm
  • Tuesday: 8 am - 5 pm
  • Wednesday: 8 am - 5 pm
  • Thursday: 8 am - 8 pm
  • Friday: 8 am - 5 pm
  • Saturday: Closed
  • Sunday: Closed
Baystate Community Health Adult Medicine - Springfield
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About Our Practice

Baystate Community Health Adult Medicine - Springfield, a service of Baystate Medical Center offers a wide variety of primary care and specialty services to adults over the age of 18. We are staffed by over 50 doctors, nurse practitioners, physician assistants, and other health care professionals. 

Our goal is to provide our patients with the best available healthcare in a team environment using evidence-based medicine for treatment of chronic conditions such as diabetes, asthma, hypertension and cardiovascular disease. 

Each patient is assigned a primary care physician who is part of a team of both attending and resident physicians, nurses, medical assistants and skilled support/staff.  If a patient needs a specialists care the primary care physician will make a referral often to a specialist at BHSHC.  Our patients can always contact us after hours for urgent issues.

Patient-Centered Medical Home

We are a Patient-Centered Medical Home practice - where you will have a direct relationship with your doctor who coordinates a team of healthcare professionals to manage your care. Learn more by clicking here.

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Your Health Record, The Way You Want It

With MyBaystate Health, you can easily manage your health record and schedule appointments, message your providers, and refill prescriptions.
Pay My Bill
We offer multiple bill payment options and participate in most insurance programs in our area.

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