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Expert, compassionate children's hospital care in Springfield

Baystate Children's Hospital (BCH), a 107-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children’s hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families.

Baystate Children's Hospital

Baystate Medical Center - Daly Entrance

Office Information

759 Chestnut Street
4th Floor
Springfield, MA 01199
Office Phone: 413-794-0000

Office Hours

Open 24 hours a day, seven days a week. 

Please check with your provider for their hours and available appointments as needed.

Visiting During COVID-19

We are limiting hospital visitors to keep our patients, caregivers, and visitors safe.

If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, please do not visit the hospital. Instead, call for medical guidance. (In a life-threatening emergency, always call 9-1-1 or go to your closest ED.)

Quick Links

Find information about:

Find a Provider

Call 413-794-5412 to find a pediatric provider for your child.

About Baystate Children's Hospital

We are a 107-bed and 57-bassinette hospital located within Baystate Medical Center. We're the only accredited full-service children’s hospital in western Massachusetts.

We provide a full range of primary and advanced pediatric care to babies, children, and teens. Our services include:

Visiting Baystate Children's Hospital

We are currently allowing up to two parents or guardians in the hospital with our pediatric patients. This is to help keep our patients, caregivers, and visitors safe during the COVID-19 crisis. Learn more about our visitation policy.

We want to make sure you and your child are safe and supported during your stay with us. Learn about policies, rights, responsibilities and services for our patients and visitors.

Patient and Visitor Entrances

Our Daly and Wesson entrances are open from noon to 8 pm daily. Our Chestnut Building entrance (the main entrance under the canopy) is open for patients only from 5 am to 7 pm daily.

Parking for Patients and Visitors

  • Daly lobby: 8 am - 4:30pm Monday - Friday
  • Wesson lobby: 8 am - 4:30 pm Monday - Friday

Finding Your Way in Baystate Children's Hospital

Ask someone wearing a Baystate Health badge if you have any questions or need help finding anything on our campus. You can also download our mobile app, WayToGo, from the Apple App Store for Apple devices or from Google Play for Android devices. You may also access our campus map (PDF).

Our Dining Services

We offer three main dining options:

North Café

Location: Daly Building, second floor

Hours: 6 am - 6 pm, seven days a week

  • Breakfast: 6 am - 10:30 am
  • Lunch: 11 am - 4 pm
  • Dinner: 4 - 6 pm

Atwater's Café in the Marketplace

Atwater's Café in the Marketplace is a bistro-style café option.

Location: Daly Building lobby, third floor

Hours:

  • Monday - Friday: 6 am - 3 am
  • Saturday and Sunday: 11 am - 3 am

Chestnut Café

Chestnut Café is a counter-service option.

Location: Chestnut Building, ground floor

Hours: Monday - Friday: 7:30 am - 2:30 pm

Gift Shops

We offer online shopping and two convenient locations for our gift shops.

Baystate Medical Center Online Gift Shop

You can order same-day, bedside delivery of gifts and flowers.

SHOP ONLINE

Marketplace Gift Shop

Location: Daly Building, third floor, near the main lobby

Hours:

  • Monday - Saturday: 8 am - 8 pm
  • Sunday: 8 am - 6 pm

Phone: 413-794-4929

Wesson Gift Shop

Location: Wesson Women's Building, ground floor

Hours:

  • Monday - Friday: 9 am - 8 pm
  • Saturday and Sunday: 9 am - 7 pm

Phone: 413-794-0213

Pharmacy Services

Our full-service pharmacy is available in the Marketplace in the Daly Building, third floor.

Hours:

  • Monday - Friday: 8 am - 8 pm
  • Saturday and Sunday: 8 am - 6pm

Call our pharmacy at 413-794-4929

Healthcare Professionals

Learn how to directly admit or transfer a pediatric patient to Baystate Children's Hospital.

Medical Education

About 50% of the local pediatricians in our area have trained with us. We offer two graduate medical education (GME) programs: our Pediatrics Residency and our Pediatric Endocrinology Fellowship.