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Patient Safety and Quality at Baystate Children's Hospital

Baystate Children’s Hospital (BCH) is always striving to keep your child as safe as possible while receiving treatment. We also aim to ensure your child’s care meets evidence-based quality standards.


  • Improve patient outcomes
  • Keep patients safe
  • Keep children out of the hospital whenever possible
  • Fight racism and reduce health disparities
  • Promote healthy communities


We invite you to learn more about our efforts to provide safe, high quality care at BCH. Please browse through our goals below to learn about how our teams are working together to continuously improve safety and quality at BCH.