Temporarily Closed as of 1/11/2021
Thank you for contacting the Baystate Health Blood Donor Program.
Effective January 11, 2021, the Blood Donor Program will be temporarily suspending all blood and platelet collections as we redeploy our phlebotomists to support patient care.
If you have an upcoming appointment, we will be reaching out to cancel it. At this time we will not be rescheduling your appointment.
If you would like to be added to our call list for when we are able to re-open, please call 413-794-4600 and leave your name and phone number. We will contact you as soon as we are able to resume collections.
Thank you for your understanding and support. We look forward to seeing you again soon!
Until further notice during the COVID-19 pandemic, Baystate Health is relocating all blood and platelet donations to 361 Whitney Ave. in Holyoke on the 2nd floor. Donations are by appointment only. Please call us at (413)794-4600 to make an appointment.Donors should follow signs to the Education Center.
Additional protocols are being implemented during the coronavirus pandemic for the safety and health of donors, including:
- Prescreening donors
- Extra precautionary cleaning
- Spacing out donors to comply with social distancing and group gathering restrictions.
Per the FDA, donors should refrain from blood donation if in the past 14 days they have:
Please contact the Baystate Health Blood Donor Center at 413-794-4600 with questions, to make an appointment, or notify us if you are diagnosed with COVID-19 after your donation.
Making a difference
Just like blood donations, platelet donations are very important.
Platelet transfusions are often needed for cancer patients undergoing chemotherapy. Because chemotherapy prevents the body from producing new blood cells to replace those that expire naturally, it is not unusual for such individuals to require dozens of platelet transfusions and other blood products are part of their treatment. Platelets can also be needed during surgery and in trauma care to help prevent or stop bleeding.
Platelet donation uses smaller needles than a traditional whole blood donation. The platelet apheresis machine draws blood from one arm through sterile tubing into another machine, which separates the red blood cells, platelets and white blood cells. The special tubing ensures your blood never comes in contact with the machine. Only the platelets are collected and the rest of your blood is returned to you along with some anticoagulant, which prevents blood clots. The amount of anticoagulant returned is not harmful to you.
Donors are able to give platelets every two weeks. Please do not take aspirin or ibuprofen 48 hours before your donation, eat a meal prior to donating and arrive well hydrated.