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Getting Here & Around

Traffic Flow Returned to Two-way at Baystate Medical Center

As of November 1, 2022, traffic flow on Medical Center Drive, which has not been accessible from Springfield St. for construction of Baystate Medical Center’s new operating and intervention rooms, returns to two-way. Thank you for your patience. Baystate Medical Center’s new surgical areas, which will have state-of-the-art equipment and resources needed for the highest levels of surgical care, will open in the spring 2023.

Directions, Maps, and Parking

Whether you're visiting our main hospital campus or one of our other facilities, we can help you find your way. You can find specific parking information for the hospital or clinics on their individual location pages.

BMC's parking validation ticket


Baystate Medical Center is now offering a parking validation ticket control system for all gated patient and visitor parking areas. Please make sure you bring your paper validation ticket with you to have validated when checking in with the staff.

Parking is still free for all patients and visitors.

Finding Your Way in Our Hospitals

If you need assistance, ask someone wearing a Baystate Health badge for help or download Baystate Health’s mobile app, WayToGo.

Hotel Accommodations

In many cases, we have made special arrangements with area hotels, motels and bed & breakfasts for families and visitors.


All of our entrances are handicapped accessible.

To Keep Us All Safe

We are offering virtual visits whenever possible and requiring face masks.

Learn More
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